Practical guide to improving staff motivation and morale

Phil Spurr suggests some broad approaches leaders can use to improve staff motivation and morale – and the results they should be aiming for.

Establish an agreed vision, sense of purpose and direction.
Be visible – know people and let them know you.
Connect and value – words like please, thank you and well done matter.
Give colleagues responsibility through delegation - play on their strengths and support them.
Develop people as individuals.
Sell benefits – both to the school and to the individual.
Keep people informed, involved and engaged.
Be honest – and don’t keep secrets.
Acknowledge success – and praise effort, commitment and risk-taking.
Give colleagues a real role in decision making.
Set an example by being calm, positive and optimistic.
Use motivating, positive language. Talk about challenges and opportunities rather than problems or crises.
Look to the future rather than the past.
Clarify goals and targets – and try to keep the goal steady.

How do you know that your actions have improved morale and motivation? If most of the following statements ring true then you’re on the right course.

We know what we are trying to achieve and the direction we are going.
We know where we stand and what the challenges are.
We are confident, proud and committed to what we do.
We manage challenges positively and assertively.
We look for opportunities to improve and move forward.
We are prepared to 'go the extra mile' and use our own initiative.
We know that our efforts, successful or not, are recognised, acknowledged and, if possible, rewarded.
We know that we are consulted and have an influence in decision making.
We are enabled to work without fear of failure - it’s okay to take risks and be creative.
We feel trusted, cared for, valued and supported – professionally and personally.
We enjoy what we do and feel positive about the future.