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Turn on to change: top tips for dealing with change

Although each head will have their own way of dealing with change, National College research shows some common characteristics in those who are successful:

Values

Successful heads had a moral purpose in being people-focussed, and realised the importance of trust and having the courage to make, often unpopular, decisions.

Qualities

They were optimistic about what could be achieved and had high commitment and expectations of others. Their leadership was characterised by self-belief and a refusal to be complacent, and they were prepared to deal with difficult situations.

Skills

Excellent communications, persuasiveness, and enthusiasm were among the most important skills needed to lead change. They also understood their school and the strengths and weaknesses of the staff, but without resorting to authoritarian or demoralising approaches to achieve their objectives.

Knowledge

Heads read extensively about leadership but saw themselves as eclectic in their practice, dealing with situations appropriately as they arose. They were up to date with educational trends, and knew that people needed to feel secure in order to change.