National College for Teaching and Leadership


This privacy notice sets out how The National College for School Leadership ("NATIONAL COLLEGE") will use your personal information. By using and visiting our website and using our services you agree to this privacy notice.

1. What information do we collect? How do we use it?

1.1 At times we may request that you voluntarily supply us with personal information. Generally this information is requested when you apply or register for our services or send us an enquiry. We may gather and use information about you in the following ways:

(a) When you use our online enquiry form we may ask for information such as your name, email address and contact details. We keep a record of this information. This is necessary for dealing with your enquiries.

(b) We will use your personal details and information we obtain from other sources for administration and customer services, for marketing, to analyse your purchasing preferences, to facilitate the processing of payments made to us and to ensure that the content, services and advertising that we offer are tailored to your needs and interests.

(c) We may disclose personal data in order to comply with a legal or regulatory obligation or if we are required to do so by a court order.

(d) In addition, when you register as a member we will use your personal information for research and internal statistical analysis, equal opportunities monitoring, to corroborate and validate the personal information you provide and for the provision of education or training information, school leadership services, courses or programmes.

(e) We may also track members by role, frequency of visit and by content visited. We will use this information to increase the relevance of our materials and our communications to you as a member.

(f) We intend to continue improving the content and function of our website and the online network. For this reason, we may monitor customer traffic patterns and site usage to help us improve the design and layout of our site and provide content of interest to you.

(g) We may keep your information for a period of time in line with the NATIONAL COLLEGE's retention policy and schedules.

2. How do we use your information for marketing?

2.1 We may contact you by mail, telephone, email or other electronic messaging service with offers of goods, services, promotions or information in the education, training and professional services sector that may be of interest to you. By providing us with your contact details you consent to being contacted by these methods for these purposes. If you do not wish to receive marketing information from us please indicate this in the My settings area of our website or contact us using the details below:

email us at

or write to:

Data Protection Officer
National College
Lime House
Mere Way
Ruddington Business Park
NG11 6JS

3. Sharing of your personal information with third parties

3.1 The NATIONAL COLLEGE is a signatory to the Protocol on Data Sharing and Rationalisation in the Schools Sector. The protocol seeks to minimise the burden of data collection on schools and local authorities by collecting data once and sharing it to support individual pupil learning, whole school improvement and system-wide capacity building. To this end, we may share your data with protocol partners and local authorities.

3.2 We may share your personal information with third parties, which may include our partners and stakeholders who carry out work on our behalf and our service providers and agents for the purposes as set out in Paragraph 1.1 of this policy. All third parties are bound by contractual provisions of confidentiality in respect of personal information shared with them.

4. Sensitive personal information

4.1 The NATIONAL COLLEGE seeks to increase the diversity of school leaders in order to make full use of the talents of all members of the school workforce. We collect sensitive information, such as ethnicity, only to help us measure our effectiveness in this area. You do not have to give this information to access our services.  Where you do provide it, we treat it with care and only use it for anonymous statistical purposes unless otherwise made clear to you.

5. General Teaching Council (GTC) teacher registration data

5.1 The NATIONAL COLLEGE reserves the right to validate teachers' applications using GTC registration data. If you are a teacher applying or registering for our services or programmes, you agree to:

(a) the GTC releasing the non-sensitive data necessary to corroborate your application

(b) inform The NATIONAL COLLEGE if you are currently under a secretary of state or GTC restriction or if any such restriction comes into effect while you are benefiting from our services

6. SMS reminder service

6.1 By providing your mobile telephone number you agree to The NATIONAL COLLEGE contacting you by SMS. For example we may contact you for the purposes of the Leadership Pathways programme to send you SMS reminders. By using this service you accept that we provide no kind of guarantee to deliver the reminder SMS or that there may be some delay in delivery of the SMS which is beyond our control.

7 .How to get copies of or amend the information we have collected

7.1 You may request details of the personal information which we hold about you. A small fee of £10 will be payable. Please write to:

Data Protection Officer
National College
Lime House
Mere Way
Ruddington Business Park
NG11 6JW

7.2 If you think that any information we have about you is incorrect or incomplete, please let us know and we will correct or update it as soon as possible.

8. Cookies

8.1 When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

8.2 These pieces of information are used to improve services for you through, for example:

(a) enabling a service to recognise your device so you don't have to give the same information several times during one task

(b) recognising that you may already have given a username and password so you don't need to do it for every web page requested

(c) measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

8.3 You can manage these small files yourself . Learn more about them through the website.

Our use of cookies

8.4 Cookies for improving service

We use cookies to improve your experience of browsing our site once you have logged on with username and password, so you don’t have to do it for every web page you request from our service.

8.5 The cookies we use

Typical content: randomly generated numbers
Expires: 2 years

Typical content: system parameters (e.g. timezone) and randomly generated numbers
Expires: 1/1/2029

Typical content: system parameters and randomly generated numbers
Expires: 1 calendar month

Typical content: system parameters and randomly generated numbers
Expires: 10 years

Typical content: system parameters and randomly generated numbers
Expires: 30 years

WebTrends (our web statistics provider) sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.

Name: firstname.surname@statse.webtrendslive[2].txt
Typical content: randomly generated numbers
Expires:10 years

9. How do we protect your information?

9.1 We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used and is securely destroyed once no longer stored by us. However, data transmission over the internet cannot be guaranteed as 100% secure and therefore you use the website at your own risk.

10. Disclaimer

10.1 We link to a wide variety of other websites. We are not responsible for the content or privacy policies of these sites, nor for the way in which information about their users is treated. In particular, unless expressly stated, we are not agents for these sites nor are we authorised to make representations on their behalf.

11. Other information

11.1 You should note that if our business (or any part of it) is sold or transferred at any time, the information we hold may form part of the assets transferred although it will still only be used in accordance with this policy.

11.2 We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time so you are encouraged to review this policy from time to time. We will, of course, notify you of any changes where we are required to do so.

11.3 For quality control and training purposes, we may monitor or record your communications with us.

Version tracker

This privacy policy was amended on 26 January 2012 following a general legal review.

These changes were made to advise that:

  • we may use data obtained from our partners or third party payment processors to help facilitate and accurately identify any payment you may make to us (Clause 1.1(b);
  • if compelled to do so by a court order, we may need to release personal or sensitive data to third parties to comply with the court order (Clause 1.1(c);
  • we may transfer personal data outside of the EEA for the purposes of contacting our users for fundraising (Clause 1.1(d); and
  • we may need to share their data with our partners or selected third parties, however, all parties will be asked to sign confidentiality agreements in respect of the data before we transfer it to them. (Clause 3.2)

Help desk

The help desk is open Monday to Friday 9am to 5pm GMT, excluding UK bank holidays.

0345 609 0009 (UK)
+44 1349 882095 (International)

You can also get in touch using our enquiry form.

The current UK government took office on 11 May 2010. Some of the content on this site may reflect policies of the previous government.

All statutory information and guidance published on this website continues to reflect the current legal position unless indicated otherwise.